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Budget air travel has become ubiquitous throughout the UK and Europe during the last decade but one area remains elusive: finding a bargain for budget long haul flights to popular tourist destinations in Asia and trans-Atlantic. Several airlines have attempted …

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According to a recent ‘Baggage Rage’ survey of 2,000 adults – conducted by One Poll, and commissioned by Discover Ferries – a summer of discontent re airlines’ baggage practices is looming. The survey reveals that 44% of its respondents hate …

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After first issuing a profit warning in September 2013, Irish carrier, Ryanair, has further cut its projected profit for the financial year to around €510m ($688m) from €570m. The airline has also announced a series of customer service enhancements, on …

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It’s not all bad news for Easyjet this week – despite the embarrassment of leaving 29 passengers behind at Malaga Airport on Saturday 5 October  - as the airline has recently reported financial results that will be making the beleaguered Michael …

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Easyjet boarding process leaves behind 29 passengers at Malaga

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Question: What could be a passenger’s worst nightmare be if attempting to board an inbound flight with young children in tow?  Answer: Being locked inside the boarding corridor, watching their plane fly away with all their luggage in the hold. …

 

Ryanair problems: has Michael O’Leary “done a Ratner”?

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Ryanair has reeled in turbulent press headlines with its recent profit-warning, followed by Michael O’Leary’s public climb-down over customer service levels at his airline, which he claims may “reflect his own personality defects”. Shareholders believe that “pissing people off” may …

 

Ryanair profit warning: does it signal a move towards bundled airfares and inclusive deals?

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The end of the UK school holidays (give or take a few days) has marked a busy spell for budget airline news announcements. While Easyjet announced an inclusive fare for business travellers and the introduction of smartphone-based boarding passes at …

 

Ryanair says cabin bag fees are “inevitable”: what does the travelling public think?

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Michael O’Leary of Ryanair has been running riot with his controversial comments again. At a conference earlier this week, he said it is “inevitable” that budget airlines will introduce cabin bag fees, following in the footsteps of Wizz Air, which …

 

Cabin bag reviews: we test out the Samonsite Short Lite Upright roller case

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Always keen to road-test (or should that be air-test) new luggage options, the Budget Airline Watch team was impressed with the build quality and performance of the ultra-light Samonsite Short Lite Upright cabin roller case, which weighs in at a …

 

Easyjet scoops Best Airline and Best Inflight Food awards

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Easyjet recently scooped the ‘Best Airline’ and ‘Best Airline for Inflight Food and Beverage’  at the Airline Retail Conference (ARC). Meanwhile,  Sharon Huetson – Easyjet’s inflight retail manager – was awarded the ‘Personality of the Year’ accolade. The awards ceremony was …